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Do you want to know why businesses are investing in employee experience? Read our blog to learn how to build a strong employee experience.

Employee experience (EX) is how your employees feel and experience in your company, from the day of joining till the end. Employee experience is often referred to as the employee journey.Customer experience is an external approach that focuses on providing a great experience while interacting with your business. Similarly, employee experience is like having internal customers within your organization, ensuring they have a great experience during their tenure. Employee experience focuses on their needs, expectations, problems, solutions, training, and development.You can demonstrate care for your staff by implementing an employee-centric approach. It allows you to empower and engage your employees. As a result, they will be able to work more effectively and help the company to move forward.

What is employee experience?

Employee engagement is an element of employee experience that uses a top-down philosophy focused on breaking a bigger problem into smaller chunks.&nbsp;This concept works as a two-way communication between the management and employee that focuses more on the workplace, productivity and helps workers to do their job and achieve business goals.On the contrary, employee experience is a bottom-up concept that focuses on resolving smaller problems that are integrated to find the solution to a bigger problem.&nbsp;EX is a one-way process where the company provides employees with an environment, system, and workflow that fulfills comfort and efficiency needs.The major difference between both is; employee experience is the journey of a worker in your company, and employee engagement is the ongoing part of an EX.

What is the difference between employee experience and employee engagement?

Let’s take a look at some proven key points on the importance of employee experience.<img src="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/standard_quality_control_collage_concept_1_b884b23981.jpg" alt="employee-experience-importance" srcset="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/thumbnail_standard_quality_control_collage_concept_1_b884b23981.jpg 234w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/small_standard_quality_control_collage_concept_1_b884b23981.jpg 500w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/medium_standard_quality_control_collage_concept_1_b884b23981.jpg 750w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/large_standard_quality_control_collage_concept_1_b884b23981.jpg 1000w," sizes="100vw">

Higher levels of productivity are a byproduct of a great employee experience. Gallup's research shows that&nbsp;<a href="https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx">65% of employees don’t feel engaged</a>, which is indeed a cause for concern.Their report also found that highly engaged employees demonstrate lower levels of absenteeism and increased levels of productivity in contrast to disengaged employees.One of the best ways to increase the productivity levels of your talents is to bring better opportunities that help them explore their potential.With SkillDB’s talent inventory feature, you can manage and nurture your employees. The talent inventory feature gives you a birds-eye view of the availability of your employees, i.e., what they are currently working on.By having a glance at your talent inventory, you can analyze the list of available talents and the best ways to keep them engaged. For instance, there are a large number of&nbsp;<a href="https://www.skilldb.com/skills/react-js">React.js developers</a> who are currently not working on any project.This information will help you to redirect your efforts to bring in new React.js development projects and keep the team active and productive.

Improved talent utilization

Companies love to boast that they have an amazing work culture. But do they? A healthy, strong work culture enhances and develops the employee's career and helps them grow in the organization, providing a better employee experience.There are several ways in which organizations can promote a healthy work environment, such as organizing celebration activities, sports tournaments, and, not to forget, on-time paychecks.Moreover, having an open door policy, where employees can freely interact and bring up their issues to their superiors, also contributes to the development of a great work culture.Your company’s great work culture and employee experience management can result in reduced employee turnover.

Strong work culture

When your employees feel motivated, the quality of their work improves. As a result, you will have increased business profits. A study by Gallup showed that delivering a good employee experience gave&nbsp;<a href="https://www.gallup.com/workplace/356063/gallup-q12-employee-engagement-survey.aspx">rise to profitability by 23%</a>.

Increased business profits

Generally, we use recognition to show gratitude for an employee's performance or accomplishments, but public appreciation is also important because it makes them feel more valued as a company asset.This builds a strong relationship between the employee and your company and encourages them to give their best work. So how can you focus on the appreciation and recognition of your employees?SkillDB’s feed feature helps you broadcast your messages to your entire organization. Using the feed feature, you can appreciate your employees publicly, providing them with the recognition that they rightfully deserve.

Culture of appreciation and recognition

The&nbsp;<a href="https://blogs.idc.com/2021/09/17/employee-experience-and-customer-experience-what-is-the-connection/">IDC Survey</a> highlights that over 80% of the surveyed respondents said that an improved EX and high employee engagement converts into a better customer experience and offers higher customer satisfaction that boosts your company's revenue.

Higher customer satisfaction

Why is employee experience crucial for businesses?

Let’s take a closer look at the two critical ways to enhance your employee experience using SkillDB.

Business leaders like you have to keep an eye on your employee's work and projects but don’t have time for a chain of talks — for example, asking managers about their projects and the availability of developers for new projects.That’s why a digital employee experience platform like SkillDB is one of the best ways to manage your employee's work — it promotes collaboration, productivity, engagement, and employee visibility.

Digital employee experience platform

Feedback is important for everyone, whether positive or negative. In a business, while working on a client project, you receive feedback from them. If the clients are happy with your team’s work on the project, you can appreciate your team.Conversely, negative feedback helps employees learn from their mistakes. To counteract these mistakes and help them grow, you can provide them with training and development.

Employee assessment

Build a strong employee experience with SkillDB

Now you are aware of what employee experience is and why businesses should invest in this. You have also learned how SkillDB can help deliver a better employee experience.So what are you waiting for?&nbsp;<a href="https://www.skilldb.com/list-talent">Team up with SkillDB</a> and deliver a stellar working experience to your talents today!

In a nutshell

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General

Looking to build a robust talent pipeline for your business? Discover how SkillDB can help accelerate your hiring process with a vast pool of highly skilled and vetted candidates.

A talent pipeline is a system of identifying and nurturing potential candidates for future job openings. It is like having a hotline of highly skilled and experienced candidates at your fingertips.Take <a href="https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/case-study-building-pipeline-technical-talent.aspx">Flexware Innovation Inc.</a>, for instance. They have spent a decade cultivating candidate relationships for a robust talent pipeline.&nbsp;Matt Heiden, director of talent management, believes in&nbsp;<blockquote>Staying in touch with great candidates.</blockquote>So when a position opens, he can efficiently recruit the right candidate.But how do you go about building a talent pipeline? To know that, you must understand the difference between talent pool and talent pipeline.

What is a talent pipeline?

Imagine you post a job opening for an executive position in your company. And in response, you receive resumes from a variety of sources, including job boards, social media, and employee referrals. These potential candidates create the talent pool. Your acquisition team will now schedule interviews and screen the applicant before filling the position.&nbsp;Now that you have filled the position, you still have resumes of candidates who may be a good fit in the future. So, what do you do with these applicants? You build a proactive relationship with them. You nurture these prospective candidates with the expectation that they will be eligible for future positions.<img src="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/facial_recognition_technology_scan_detect_people_face_identification_1_b6fd124163.jpg" alt="talent-pipeline" srcset="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/thumbnail_facial_recognition_technology_scan_detect_people_face_identification_1_b6fd124163.jpg 245w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/small_facial_recognition_technology_scan_detect_people_face_identification_1_b6fd124163.jpg 500w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/medium_facial_recognition_technology_scan_detect_people_face_identification_1_b6fd124163.jpg 750w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/large_facial_recognition_technology_scan_detect_people_face_identification_1_b6fd124163.jpg 1000w," sizes="100vw">However, it's not just external applicants that create a talent pipeline. A good company must keep tabs on candidates looking to <a href="https://www.skilldb.com/blog/talent-mobility-what-it-is-and-best-practices">grow within the organization</a>. Why, you may ask? Your existing employees are already familiar with your company’s culture and values. They can easily transition into other positions and may require less training and onboarding time.&nbsp;You can offer them opportunities for professional development, such as mentoring, coaching, or training programs. This is where you turn your vast talent pool into a talent pipeline of vetted candidates - ready to fill key roles over time.

Difference between talent pipeline and talent pool

Here are five reasons why developing your talent pool is essential for your business:

Gone are the days of posting 'Help Wanted’ signs on store windows. Now every recruiter has access to some tool to advertise a job opening quickly. Yet, <a href="https://www.shrm.org/ResourcesAndTools/business-solutions/Documents/Talent-Acquisition-Report-All-Industries-All-FTEs.pdf">it can take an average of 36 days to fill a position</a>.&nbsp;Proactive recruiting can shorten that time dramatically! By cultivating relationships with qualified candidates, you'll have a strong pool of prospects, making the hiring process much more efficient.

1. Quick hiring process

When you're in a hurry to fill a position, you might end up making a bad hiring decision. But you can easily find the right fit when you already have a reservoir full of exceptional candidates.&nbsp;A talent pipeline offers you the luxury of shortlisting candidates from niche channels. And since you are in no rush - you can thoroughly evaluate whether they are ideal for your company.&nbsp;

2. Better quality candidates

More often than not, traditional hiring processes engage candidates in a partial manner. But a talent pipeline requires a more hands-on approach!&nbsp;Candidates need to be nurtured and developed before being hired. This approach is more engaging for the candidate, ultimately leading to a better candidate experience. Thus, building loyalty towards the organization.

3. Candidate-friendly experience

Say goodbye to those days of spending tons of money on job ads! A talent pipeline gives you access to a large pool of approachable individuals who are already qualified for the position. This can lower your advertising expenses.Moreover, when you team up with SkillDB, you eliminate the ‘middleman’ recruiting agencies. This allows you to skip the initial screening and directly schedule an interview at no cost!

4. Lower hiring costs

A talent pipeline allows you to stay in touch with potential candidates who are not actively looking to change jobs. But you can still invite them to networking events, allowing them to learn more about your company and its culture. This makes the candidate more likely to respond positively when you actually have an opening for them.

5. Attracting passive candidates

What are the benefits of a talent pipeline?

There is no doubt that building a talent pipeline streamlines the hiring process. But do you know cultivating a healthy talent pipeline still requires a lot of time and steady efforts? Not anymore!SkillDB is a faster and more reliable alternative to building a talent pipeline. With SkillDB <a href="https://www.skilldb.com/blog/what-is-a-talent-marketplace-and-how-does-it-work">Talent Marketplace</a>, you can easily access a vast number of highly skilled and experienced candidates right at your fingertips.&nbsp;One of the benefits of SkillDB is its efficient screening process. The platform has joined forces with successful service-based businesses with years of experience in their field.&nbsp;These agencies have thoroughly vetted each listed talent, ensuring that only the best candidates are presented for your projects. This eliminates the risk of misleading talents flooding the marketplace and provides assurance of work quality.&nbsp;SkillDB also highlights candidates' ratings, skills, and expertise, as well as their past projects. All this is aimed at making it easier for businesses to find the ideal candidate.Don't let the talent hunt slow down your business growth. Team up with SkillDB and <a href="https://www.skilldb.com/talent-listing">find the right talent</a> for your projects in a few clicks.

Accelerate your talent pipeline building with SkillDB

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By strategically outsourcing your projects, you can save time and resources. Check out our guide to learn more about the benefits of outsourcing.


What if you could get your class topper to write the answers for you in the exam? Definitely an A+ for you, right?&nbsp;The case might be unethical in an exam, but not in life. In business, it is wise to place your odds on the best person to do the job rather than doing it on your own.The instance above is an example of outsourcing. Outsourcing is the act of allocating your work to someone else — usually a specialist — which else would have been done in-house. In common parlance, outsourcing means getting your work done by someone else.&nbsp; The work can be outsourced to a consultant, service provider, agency, or even a freelancer.<img src="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/Handshake_Outsourcing_7b43ee4bd4.jpg" alt="Project Outsourcing" srcset="https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/thumbnail_Handshake_Outsourcing_7b43ee4bd4.jpg 234w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/small_Handshake_Outsourcing_7b43ee4bd4.jpg 500w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/medium_Handshake_Outsourcing_7b43ee4bd4.jpg 750w,https://skilldbmarketplacecms-repository.s3.ap-south-1.amazonaws.com/large_Handshake_Outsourcing_7b43ee4bd4.jpg 1000w," sizes="100vw">These are some of the business functions that are popularly outsourced:&nbsp;<ul><li>Customer support</li><li>Accounting&nbsp;</li><li>Manufacturing</li><li>Marketing</li><li>Human resource management (HRM)</li><li>Information technology (IT) development</li><li>Administrative tasks</li><li>Shipping and logistics</li></ul>

What is outsourcing?

The outsourcing arrangement can be made in four ways:&nbsp;

In an onsite outsourcing arrangement, the contractors work at your company's premises. For projects such as construction, on-site outsourcing is a sound choice.As the contractors are physically present at your premise, communication and supervision, becomes easy as you can directly oversee them.&nbsp;

1. On-site outsourcing

It is the process of hiring contractors located in the same country or region as yours. As the third-party workers are from the same region, there wouldn’t be any language or cultural differences, which results in smoother communication.&nbsp;

2. Onshore outsourcing

In nearshore outsourcing, you take a step away from your own country and hire contractors from a nearby country. So if your organization is located in the United States, you could hire staff from Canada or Mexico.As their proximity is near your region, it reduces the odds of time zone lag and you can communicate during your standard business hours. Nearshore outsourcing also provides you wider access to a talent pool than onshore outsourcing.

3. Nearshore outsourcing

Offshoring is when you hire third-party contractors internationally. It offers the highest flexibility in terms of accessing the talent pool, as the sky’s the limit from where you can hire. Plus, offshoring can lead to potential cost savings if you hire from third-world countries.However, coordination can be challenging in this scenario owing to language and time lag differences.&nbsp;

4. Offshore outsourcing

Types of outsourcing

<blockquote>If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.~ Lee Kuan Yew (former Prime Minister of Singapore)</blockquote>Let’s dive deeper into the advantages of outsourcing

It is obvious that full-time employees are expensive than contract workers. For instance, when you hire a full-time employee, you need to invest in their onboarding, training, healthcare insurance, and recurring compensation.However, when you outsource your work on a contract basis, you only need to pay them for the project and no extra cost of insurance and training. Also, if you operate from a first-world country, you can save more by outsourcing your projects to third-world countries like India.The talent is comparatively cheaper due to the lower cost of living, and you can leverage the exchange rate to your advantage.&nbsp;

1. Saves you cost

By outsourcing, you get a wider range of talent that is not just limited to your geographical boundaries. This opens up the room for fresher perspectives and unlocks higher efficiency.Moreover, if you end up using on-site outsourcing, then even your employees can collaborate with them and it creates an opportunity for improving their skill sets.&nbsp;

2. Access to a global talent pool

By outsourcing the tasks, you can save up the time of your internal staff and channel that time to focus on your core competencies.Fun fact, even WhatsApp — a leading messaging platform — during its initial days, outsourced most of its app development to developers in Russia. This allowed their core team to work on customer support and daily operations.&nbsp;

3. Saves you time

Let’s say you wish to make a mobile application for your eCommerce business. Now you can either hire, developers on your own and then get the work done or outsource the work to a software development company that specializes in app development.Which option do you think is more convenient? Obviously, the latter, as in the first one, you need to endure the painstaking process of finding and training them. Whereas in the second option, you don’t need to do any such hassles.&nbsp;On top of that, project outsourcing can also lead to higher efficiency as the company is already experienced with mobile development. This way, you get faster delivery with lesser mistakes, leading to a competitive advantage.

4. Provides competitive advantage

Benefits of outsourcing your projects 

If what you read so far sold you the idea of outsourcing, then we have something exciting for you.&nbsp;While outsourcing the work, there are some things that can of grave concern to you. For instance, what if the service provider doesn’t end up meeting their part of the bargain? What if they aren’t capable of delivering the project or ghost you after collecting the payment in advance?&nbsp;All these factors boil down to one word — trust. Trust is the foundation of any relationship, and in this case as well. At SkillDB, we are committed to getting you the talents you can trust. What makes us so confident about it?At SkillDB, you can find a wide range of talent available for hire. All the talents listed on our website are from reputable service-based businesses rather than random freelancers. Moreover, they are pre-vetted by their parent organization, so you never have to worry about the work’s quality and their caliber. With SkillDB, you only get the best.&nbsp;Whether you have a highly technical requirement (like&nbsp;<a href="https://www.skilldb.com/category/software-development-it">software development</a>) or a creative one (say website copywriting) — you can bank on us.&nbsp;Want to list your talent at SkillDB Talent Marketplace?&nbsp;<a href="https://www.skilldb.com/list-talent">Try SkillDB now</a>.&nbsp;

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